Question

Photo of Amber McCoy

0

Unable to move people to a new group

We are using 8.4 and I am now unable to move people to a new group using the "move" button.  This is the message I keep getting.  What do I need to change to make it work again? 

Screen Shot 2018-11-28 at 10.52.46 AM.png

  • Photo of Ben Murphy

    0

    Amber, this issue has been fixed in v8.5 (currently in beta). You can find all updates, fixes, and enhancements on the release notes page. 

    https://www.rockrms.com/releasenotes

    Updated the Group Member Detail block to allow moving a group member from a group with history tracking enabled to another group. Fixes: #3395

  • Photo of Amber McCoy

    0

    Thanks, so are we out of luck on moving people (and keeping the history intact) until the next version is released?  If so, is there a work around?  I know I can manually add people to the group but I wouldn't want to remove them from their existing group because that would also delete the fact that they were in that first group? 

  • Photo of Ben Murphy

    0

    As far as I can tell to maintain the group history we have to wait. I found this bug initially and the amazing Spark team fixed it within a day. The challenge is being patient through the proper alpha, beta testing phases until the next release with the fix is properly released.