Rock Shop Preview

This plugin is only available on the Rock Shop. To install this plugin, select Admin Tools > Rock Shop from your own instance of Rock.

BEMA Rock RMS Support by BEMA Information Technologies

Free

Note: plugin details are provided here only as a reference for what is available in the Rock Shop. To install this plugin, select Admin Tools > Rock Shop from your own instance of Rock.

Required Rock Version
7.4

Documentation
Documentation Link

Support
Support Link

Package Description

Love Rock but wish there was someone to reach out to when things just don't go as planned, or you just need an extra helping hand? Our highly trained Rock Support Specialists are available Monday - Friday to help your ministries have access to the quick help they need.

BEMA offers support for Rock RMS starting at only $600 per month.

This plugin provides the ability to submit a support request and manage your support requests straight from within your own Rock environment.

We strive for responses within 2 business hours, and if a solution needs more than just a ticket to fix, our support specialists will give you a call to get more information and help resolve the problem.

Problems our Support Specialist can help solve include:

  • General Use Questions
  • Configuration & Setup
  • Dataviews & Reporting
  • Check-In
  • Event Registrations
  • Connections
  • Troubleshooting