Question

Photo of Yuda Muyinza

0

Error Installing Rock Application (Step 5)

2

Hello All.

Total newbie to Rock and trying to get it running for my church. I however get an error during the installation phase with message:

"That Wasn't Suppose To Happen An error occurred while installing the Rock application. At this point you may need to delete all files off of the web server and recreate the database once you address the error. Message: Access to the path 'h:\root\home\www\site1\rock\Scripts\WebForms\jocevkfs.bat' is denied."

I deleted all the files off the server and recreated the db but still get the same message albeit with access to a different file denied e.g i got "....Access to the path 'h:\root\home\www\site1\rock\Blocks\Store\loxz1wub.cpl' is denied." on the second attempt

Any help appreciated.

Installation
  • Photo of Daniel Hazelbaker

    1

    It's possible you have some anti-virus running that is somehow catching the files Rock is download as viruses and interfering, though I have not heard of that happening before.  I would think you would get a different message, but maybe check to see if your server is running out of disk space too. The specific error message seems to be for temporary file names - though the extension names of "bat" and "cpl" seem questionable to me.

  • Photo of Yuda Muyinza

    0

    Thanks for that Daniel. I disabled my antivirus and strangely enough did get a successful stress free install!! :)