What is your standard transaction fee structure, including percentage and any flat fees?
|
Interchange pass through at published card-brand cost plus $0.05 and 1.5 basis points
(0.015%).
These fees
are passed through at My Well’s cost, typically resulting in 50% cost reduction compared
to
similar
competing service providers. |
Did Not Disclose |
Did Not Disclose |
Most churches using SecureGive see an effective rate of 2% or less. The complete rate
breakdown
is 2.5% +
30¢ for credit, 1.75% + 30¢ for debit, and $1.50 flat rate for ACH. |
Varies by customer |
Cards: 2.50% + $0.30. ACH: 0.50% + $0.30. Volume discounts available
|
Did Not Disclose |
Our fee structure is a percentage of the donation amount plus a 30 cent charge per
transaction.
We offer
negotiated pricing on the percentage rate. |
Did Not Disclose |
We charge 2.95% per transaction on our standard tier and a reduced fees of 1.75% on our
pro
tier. The pro
tier just has a monthly subscription fees of $150 only while the standard tier has no
monthly
fees. Only per
transaction fees is charged on that. |
Are there any additional fees (setup, subscription, etc.)? |
Monthly platform fee that varies depening on number of transactions. |
– |
– |
Monthly Subscription (No Contract) |
Varies by customer and products |
Annual Subscription |
– |
No setup fees |
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None at all. |
Does your platform allow the donor to cover the processing fee of the transaction? |
Yes |
– |
– |
Yes |
Yes |
Yes |
– |
Yes |
– |
Yes |
Does your platform integrate natively with Rock? |
Yes |
– |
– |
Yes |
Yes |
Yes |
– |
Yes |
– |
Yes |
Does your platform offer an API for custom integrations? |
Yes |
– |
– |
Yes |
Yes |
Yes |
– |
Yes |
– |
Yes |
Is documentation publicly available? |
Yes |
– |
– |
Yes |
Yes |
No |
– |
Yes |
– |
Yes |
Which of the following payments is your service able to handle? |
Credit Card, Debit Card, ACH, Apple Pay, Google Pay, Bitcoin (releasing soon), Stocks (releasing soon) |
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– |
Credit Card, Debit Card, ACH, Apple Pay, Bitcoin, Stocks |
Credit Card, Debit Card, ACH, Apple Pay, Bitcoin, Stocks |
Credit Card, Debit Card, ACH, Apple Pay, Google Pay, Bitcoin, Stocks, Roundups, DAFs |
– |
Credit Card, Debit Card, ACH, Apple Pay, Google Pay, Bitcoin |
– |
Credit Card, Debit Card, ACH, Apple Pay, Google Pay, Venmo, Bitcoin, Stocks |
Is there a limit on a donation amount? |
No |
– |
– |
No |
No |
Yes, $999,999 |
– |
No |
– |
No |
Does your platform support text to give functionality? |
Yes |
– |
– |
Yes |
Yes |
Yes |
– |
Yes |
– |
Yes |
What is your organization's PCI DSS compliance level? |
Level 1 |
– |
– |
Level 1 |
Level 1 |
Level 2 |
– |
Level 1 |
– |
Level 1 |
Which PCI DSS Self-Assessment Questionnaire (SAQ) type would your clients be required to
complete when using
your giving solution? |
SAQ A |
– |
– |
SAQ A |
SAQ A |
SAQ A |
– |
SAQ A |
– |
SAQ A |
If a church leaves to go to another service, will you provide their vaulted data in a
PCI
compliant manner?
|
Yes |
– |
– |
No |
No |
Yes |
– |
Yes |
– |
Yes |
Is there a cost associated with this? |
No |
– |
– |
– |
– |
Yes |
– |
No |
– |
No |
What type of support do you offer? |
24/7, Phone, Live Chat, Automated Response |
– |
– |
24/7, Email, Phone |
24/7, Email, Phone, Live Chat |
Email, Phone, Business Hours Only, Live Chat, Automated Response |
– |
Email, Phone, Business Hours Only, Live Chat |
– |
24/7, Email, Automated Response |
Does your platform have a mobile app? |
No |
– |
– |
Yes |
Yes |
No |
– |
Yes |
– |
Yes |
Are you currently adopting AI to enhance your platform? |
No |
– |
– |
Yes |
Yes |
Yes |
– |
Yes |
– |
Yes |
Can you briefly describe how you are using AI to enhance your platform? |
– |
– |
– |
To empower administrators to gain insights, gather data, nurture generosity, and
streamline
workflows. |
AI will be implemented to enhance search and delivery of support articles, and supplement phone and email support with an AI chat agent.
AI solutions are in development to enhance data insights, streamlined workflows and ease of use. |
AI-powered Reporting |
– |
AI is used to create text and graphics for email blasts, allowing users to generate
content
like
images and
text suggestions. This feature is available for Drag & Drop Emails, and users can adjust
the
tone of the
text generated by AI |
– |
You can just prompt the system and it will generate reports for you |
What is your company's ownership structure? |
Non-profit |
– |
– |
Privately held (founder owned) |
Privately held (private equity-owned) |
Privately held (venture capital-backed) |
– |
Privately held (private equity-owned) |
– |
Privately held (founder owned) |
Additional Comments |
Integrates with Rock Mobile
SAQ A-EP with Rock Mobile |
– |
– |
In addition to Bitcoin, SecureGive enables churches to accept over 50 different
cryptocurrencies.
SecureGive’s Tap Kiosks let anyone on-site give quickly and easily
using Apple Pay,
Google
Pay,
or any debit
or credit card. |
24/7 support for major incidents with on-call engineers automatically alerted to critical issues. In addition, members of our support team proactively monitor support tickets on the weekends to ensure church services are not disrupted.
Token transfers and vaulted data can be evaluated with customers on a case-by-case basis. |
Overflow Open API documentation coming soon. Overflow authenticates with your Rock
application via the native API. Additionally, we have a Rock Plugin coming to the Rock Shop
soon.
SAQ C-VT as required
Our donation limit is determined by product so we
can increase it anytime we want.
Our largest venture backer is a Kingdom-minded
organization and lender to Churches across America. We are Kingdom focused and Founder led.
Busineswire Article
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