2025 Rock Partner Survey

We asked the community to share their experiences with Rock RMS partners to assist churches in picking a partner suited for their needs.

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Triumph Tech

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9.4 / 10 27 Responses

AI Summarized Comments

Feedback on Triumph Tech as a Rock RMS integrated partner is overwhelmingly positive, with clients consistently praising their professionalism, technical expertise, responsiveness, and deep understanding of ministry needs. Triumph is valued not only for their ability to deliver high-quality web, mobile, and data solutions, but also for their strategic insight, communication skills, and willingness to engage as true partners. Many churches highlighted long-term re...

Divine Technology Systems

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9.2 / 10 17 Responses

AI Summarized Comments

Feedback on DTS as a Rock RMS integrated partner is overwhelmingly positive, with respondents frequently highlighting the team’s professionalism, technical expertise, responsiveness, and deep understanding of ministry needs. DTS is praised for their reliability, proactive problem-solving, and consistent ability to meet deadlines, even going above and beyond when challenges arise. Many see them not just as a vendor but as a trusted extension of their internal team...

Kingdom First Solutions

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8.7 / 10 7 Responses

AI Summarized Comments

Feedback on Kingdom First Solutions (KFS) is largely positive, with many respondents commending their attentiveness, thoroughness, and personalized approach to client support. They are praised for being deeply invested in church ministries, providing insightful guidance, and maintaining a flexible and honest approach to custom versus core-supported Rock RMS solutions. Their responsiveness through Slack and willingness to engage deeply with client issues have made...

9 Embers

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8.6 / 10 23 Responses

AI Summarized Comments

Overall, feedback on 9 Embers as a Rock RMS integrated partner is largely positive, highlighting their team’s responsiveness, expertise, and collaborative spirit. Many respondents praised individual team members, particularly for their technical knowledge, solution-oriented mindset, and consistent availability. Clients value their flexibility, especially in retainer-based support relationships, and several noted strong ongoing relationships across multiple projec...

BEMA Software Services

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8.5 / 10 28 Responses

AI Summarized Comments

Feedback on BEMA as a Rock RMS integrated partner reflects generally positive experiences, emphasizing their strong technical expertise, reliability, and understanding of church needs. Many respondents praised their subject matter knowledge, particularly with Azure migrations, retainer support, and their ability to provide tailored and scalable solutions. Their use of tools like Trello and regular communication practices was appreciated, as was their responsivene...

Survey Processing Methodology

Reviews are displayed in descending order of their average rating.

All reviews in this survey were voluntarily and anonymously submitted by members of the community in response to one of three communicated requests. The responses were free from Rock Partner influence or solicitation, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the individual scores provided by the community.

The comments provided by participants have been consistently summarized using ChatGPT using the following prompt: Below are a series of comments from a survey we did on a Rock RMS integrated partner [Partner Name]. Please summarize the comments in a way that is professional, concise, and accurate and in a single paragraph.

The summarized feedback was edited to remove specific references to any individuals or projects, or overtly negative sentiments.