Feedback on WiFi Presence (Front Porch) highlights appreciation for the concept and potential of the tool—particularly its promise for tracking attendance and engagement through WiFi integration—but also reflects recurring challenges with reliability and implementation. Users note that technical issues often stem from hardware compatibility and frequent updates by device manufacturers, which can disrupt functionality. While the pricing is considered reasonable and the support team is well-regarded, inconsistent performance, evolving device privacy restrictions (especially from Apple), and a diminishing use case have led some churches to question the long-term value of maintaining their subscription. Overall, WiFi Presence is seen as a promising but currently under-optimized solution.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has
refrained providing any ratings themselves. The overall ratings presented in this report
represent an average of the community's individual ratings. The comments provided by
participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner WiFi Presence (Front Porch). Please summarize the comments in a way that is professional, concise, and
accurate and in a single paragraph.
It's important to note that a very small subset of ratings was excluded from the analysis for the
following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they
had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors
were omitted from the analysis. These ratings were deemed potentially biased due to a
perceived conflict of interest.