Feedback on Ministry Defender Solutions (formerly Safe Hiring Solutions) is largely positive, with users appreciating its improved Rock RMS integration, competitive pricing, and strong customer service. Many churches transitioned from other providers like Checkr due to Safe Hiring’s customizable communication options and unique features like Arrest Alert, which reduces the need for frequent background checks. While the platform is generally effective and easy to work with, some users noted minor challenges, such as a clunky user dashboard, email deliverability issues, and limitations in generating background check links outside of Rock. Despite these small concerns, most respondents report being pleased with the service and see it as a cost-effective, well-supported solution.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has
refrained providing any ratings themselves. The overall ratings presented in this report
represent an average of the community's individual ratings. The comments provided by
participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner Ministry Defender Solutions (Safe Hiring Solutions). Please summarize the comments in a way that is professional, concise, and
accurate and in a single paragraph.
It's important to note that a very small subset of ratings was excluded from the analysis for the
following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they
had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors
were omitted from the analysis. These ratings were deemed potentially biased due to a
perceived conflict of interest.