The feedback on Front Porch, a Rock RMS integrated partner, is mixed. Some respondents appreciate the insights it provides on physical presence on campus and its compatibility with most WiFi vendors. They also commend the quality of the data it provides, despite its high cost. However, there are concerns about the difficulty of integrating it with certain phone providers and WiFi systems. Some respondents also express discomfort with the tracking aspect of the service. Additionally, there are concerns about the company's lack of active development and the decreasing value of its functionality. Some respondents also mention that they have stopped using the service due to these issues.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner . Please summarize the comments in a way that is professional, concise, accurate.
It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.