The feedback on Safe Hiring Solutions is mixed. Positive comments highlight their excellent customer service and the quality of their Learning Zone mandated reporter training videos. The Arrest Alert feature is also appreciated by the Director of Security. However, there are concerns about the interface not being as user-friendly as Checkr's and the presence of a few bugs. The Rock integration, which was a key selling point, was reportedly full of bugs and took nearly two years to reach a basic operational level. Some respondents are still in the early stages of evaluation and thus, unable to provide a clear opinion.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner . Please summarize the comments in a way that is professional, concise, accurate.
It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.