Essential Strategies, Tips and Tools for Coronavirus Preparation

Coronavirus Resources

Like you, we've been busy the last few weeks.

Check out all of the tools, tips and strategies we've been working on to support you and the Rock Community.
#BetterTogether

Updates to COVID-19 Response Features

Posted: 4/30/2020

An update on the four new features created to help as we prepare to return to in-person services.
Updates to COVID-19 Response Features

COVID-19 Feature Response

Posted: 4/20/2020

Looking to the next phase of our response to COVID-19, we want to know which features and services will help most. Look at these proposed options and let us know what you think.
COVID-19 Feature Response

The Top Four Reasons You Should Be Running Your Website on Rock

Posted: 4/17/2020

During this time, a church's digital strategy has become a top priority. With this new focus, are you realizing that you need more from your external website? Here are a few reasons why utilizing Rock for your external site is so critical.
The Top Four Reasons You Should Be Running Your Website on Rock

Online New Believer Process

Posted: 4/15/2020

Utilizing Rock’s text-to-workflow tools, the team at Emmanuel Church took their New Believer's process online.
Online New Believer Process

Provide New Ways To Give

Posted: 4/13/2020

Many churches receive less than 50% of their giving online. With online services being the only option right now, how are you connecting with all your givers?
Provide New Ways To Give

One Click, Connected

Posted: 4/8/2020

COVID-19 and social distancing have become a part of our new normal. Churches have found useful tools to maintain connection and community. But innovation doesn't stop at finding the tools. For the team at Hillside, innovation is taking the tools and simplifying their usage.
One Click, Connected

Important eRA Adjustments for COVID-19

Posted: 4/6/2020

With the shift to online services, we recommend making important eRA adjustments.
Important eRA Adjustments for COVID-19

Handling Increased Traffic

Posted: 4/4/2020

All churches are experiencing higher weekend web traffic, which means that all Rock installs are now operating under a different load. Discover what NewSpring did to ensure they were ready.
Handling Increased Traffic

Maintaining Internal Communication

Posted: 4/3/2020

Working remotely is new for many churches and can make internal messaging challenging. Here are some tips from the community.
Maintaining Internal Communication

It's an On-Demand World

Posted: 4/2/2020

Church moved online basically overnight a few weeks ago. For some, that was business as usual but for others it was a brand new challenge.
It's an On-Demand World

Lead Through I.T. Live Panel

Posted: 4/1/2020

Churches in the Rock community have been collaborating on best practices and Rock-powered tools to lead their organizations through the changes brought on by the COVID-19 stay-at-home orders. While many have similar goals, the ingenuity behind their unique solutions and they innovative ways they're extending their toolsets is inspiring.

In this video, you'll find the full recording of a live panel featuring four church tech leaders and two leaders of the Spark team as we discuss the challenges, opportunities and successes each has encountered. Also included are the insightful questions of the Rock community during the live Q&A.

Watch On-Demand

Communicating with Your Cash and Check Donors

Posted: 3/31/2020

Giving to your church can be challenging for those in your community who traditionally donate by cash or check on campus. In most cases, they just need a friendly guide to help them make the transition to a new method of donating while churches are meeting digitally.

In this guide you'll find a step-by-step recipe to communicate with your analog givers, giving them the choice of receiving a self-addressed stamped envelope or receiving a phone call from someone who can walk them through the process of setting up online giving for the first time.

Download the Guide

Add Prayer Request Workflow Action

Posted: 3/27/2020

This plugin gives you immediate access to an upcoming core feature that allows you to add prayer requests via a workflow action. In the upcoming days and weeks more and more people will be wanting and needing prayer. This gives you many more ways to easily get requests into your system and in front of others.

Install the Prayer Request Workflow Action Plugin From the Rock Shop
View Documentation

Prayer Workflow Action

Get Running with Prayer Requests in Rock

Posted: 3/27/2020

With churches shifting from in-person gatherings to online services, we’ve seen the need to be able to share prayer needs digitally. Our team has been hard at work creating a new prayer overview guide to help get your church running with Rock Prayer Requests. In the overview you’ll learn how to add the prayer request block to your site, set up your prayer team, and empower your church to pray for specific requests, all through Rock.

We hope that this overview will help your organization to strengthen and expand your prayer ministry through the pandemic.

Download the Guide

For a deeper look at all of Rock’s Prayer Request features read the Raising Up With Prayer guide.

Connection Campaigns

Posted: 3/26/2020

Spark has worked around the clock building a plugin that provides a simple way to create connection campaigns that facilitate contacting many individuals. It links several of Rock’s most-loved features together.

While this is being initially deployed as a plug-in, the feature will eventually be moved into the core product. This pattern was chosen to more quickly meet the immediate needs of churches responding to the COVID-19 pandemic.

Connection campaigns have been designed to work as a one-time connection or as a reoccurring connection. As you read through the rest of this configuration guide, keep that in mind.

Install the Connection Campaigns Plugin From the Rock Shop
View Documentation

Connection Campaigns

Embeddable Video Chat

Posted: 3/25/2020

We heard from the Rock Community that there was a need to provide video chat capabilities for ministry groups of all sizes. We mobilized to set up a video service that you can embed right on your website using a simple Lava shortcode.

Spark is providing the hosting for this service, so you only need to add the shortcode to your Rock install. In the spirit of moving quickly, we we are not worrying about recouping our costs in the first month. Once we get more data on how much server capacity we'll need, we can set up a plan to fund the costs going forward (assuming the service is still desired). We estimate the costs will be between $50-$100 per month, depending on the size of the church. This is just an estimate though.

Space is limited on our inital release.
Add your organization to the interest list. We'll contact you with instructions about how to proceed.

Video Chat

Coronavirus Tip Sheet

Posted: 3/10/2020

A guide for churches on how to prepare for unexpected closure.

Download the Guide

Video Chat

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Submit Your Coronavirus Tips

Submit your recommendations for how your church is dealing with Coronavirus. We will continue to update this page with a collection of the top resources and recommendations.