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2025 Rock Integrated Services Survey

With an ever growing list of companies offering services in the Rock RMS space, we asked the community to share their experience with vendors.

Categories
All Giving Background Check Communication Finance Other

Finance

Generis

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9.0 / 10 4 Responses
AI Summarized Comments
Feedback on Generis is consistently positive, with users commending their effective consulting services and their support in capital campaigns, both current and past. While Generis is not directly integrated with Rock RMS, respondents noted that the team demonstrates a solid understanding of Rock's capabilities, making them a valuable strategic partner for fundraising efforts.

Mortarstone

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8.8 / 10 4 Responses
AI Summarized Comments
Feedback on Mortarstone is generally positive, with users highlighting its strong analytics capabilities, solid integration with Rock RMS, and overall reliability. While the platform is appreciated for delivering valuable insights and a seamless experience, some noted occasional API issues that can be difficult to resolve due to limited clarity in support processes. Despite this, overall satisfaction remains high among users.
Survey Processing Methodology

Reviews are displayed in descending order of their average rating. Providers that recieved less than 5 ratings are displayed under the rest, regardless of average rating.

All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.

Below are a series of comments from a survey we did on a Rock RMS integrated partner [Partner Name]. Please summarize the comments in a way that is professional, concise, and accurate and in a single paragraph.

It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:

  1. Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
  2. Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.