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2025 Rock Integrated Services Survey

With an ever growing list of companies offering services in the Rock RMS space, we asked the community to share their experience with vendors.

Other

AI Summarized Comments
Feedback on WiFi Presence (Front Porch) highlights appreciation for the concept and potential of the tool—particularly its promise for tracking attendance and engagement through WiFi integration—but also reflects recurring challenges with reliability and implementation. Users note that technical issues often stem from hardware compatibility and frequent updates by device manufacturers, which can disrupt functionality. While the pricing is considered reasonable an...
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AI Summarized Comments
Feedback on Church Online Platform (ChOP) reflects strong overall satisfaction, particularly with its reliability, ease of use, and value as a dedicated platform for online church services. Users praise its intuitive interface, interactive features like chat and prayer buttons, and consistent performance, especially for churches with robust digital teams. While many churches have used it since the early 2010s and describe it as a top choice for online ministry, o...
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7.4 / 10 11 Responses
AI Summarized Comments
Feedback on Missional Marketing is highly positive, with users praising the team's helpfulness, expertise, and willingness to go the extra mile—especially in areas where internal technical skills may be lacking. Churches have found them particularly valuable for training staff in church-specific communication strategies and for running effective digital campaigns, such as Easter ads. While some noted that Missional Marketing could improve their familiarity with R...
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6.3 / 10 27 Responses
AI Summarized Comments
Feedback on Subsplash is mixed, with many users recognizing it as a solid solution—especially for smaller churches—offering user-friendly mobile app capabilities, media tools, and basic website features. Churches appreciate its ease of setup, reliable support, and recent progress in improving Rock RMS integration. However, limitations around flexibility, customization, and data syncing have led several organizations to outgrow the platform or begin transitioning ...
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AI Summarized Comments
Feedback on Differential (Apollos) reveals a mix of strong appreciation for their innovative approach and partnership, alongside significant concerns about technical and data issues. Users value the team’s forward-thinking mindset, solid customer service, and the features offered by the platform. However, several respondents expressed dissatisfaction with high costs, limited customization, and problematic app behavior—including data integrity issues like duplicat...
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4.0 / 10 5 Responses
AI Summarized Comments
Feedback on Studio C is largely critical, with users expressing concerns about its high cost, limited value add, and reliance on full access to the Rock RMS database—raising security and operational concerns. While some appreciated the aesthetics of Studio C's templates, many felt the functionality it offers can already be achieved within Rock itself, given the right internal resources. Users also noted a lack of deep understanding of Rock's capabilities by the S...
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Survey Processing Methodology

Reviews are displayed in descending order of their average rating. Providers that recieved less than 5 ratings are displayed under the rest, regardless of average rating.

All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.

Below are a series of comments from a survey we did on a Rock RMS integrated partner [Partner Name]. Please summarize the comments in a way that is professional, concise, and accurate and in a single paragraph.

It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:

  1. Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
  2. Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.